Fulfillment Apostille Service Policies
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Refund Policy
Customers are eligible for a refund under the following conditions:
If the apostille service cannot be fulfilled due to reasons attributable to Fufilmnet, such as technical issues or inability to obtain the apostille. -
Delivery Policy
For digital orders, apostille documents will be delivered to the customer email within the selected service period of 24 or 72 hours.
For physical delivery of apostilles, orders will be shipped by courier within the selected service period of 24 or 72 hours. -
Return Policy
Fufilmnet accepts returns under the following conditions:
If the apostille documents received by the customer are incorrect or incomplete. -
Cancellation Policy
Customers can cancel their apostille service request under the following condition:
If the apostille process has not yet commenced.Please note that all refund, delivery, return, and cancellation requests will be processed in accordance with Stripe’s policies and procedures.